Cancellation & Refund Policy

Contact and consultation requests are free and may be cancelled at any time. They do not reserve time or create a paid contract.

Before accepting payment, the written project agreement will state the price, deposit, milestones, cancellation rights, refund method, and any non-refundable third-party costs. If that agreement gives you better terms, it controls.

If a client cancels after work begins, any refund is calculated from amounts paid minus completed and accepted work, work reasonably performed up to cancellation, and authorized non-recoverable third-party costs. An itemized calculation will be provided.

If delivered services materially differ from the written scope or are defective, contact ankitulak1@gmail.com promptly with the project, issue, and requested resolution. The first step will normally be correction or re-performance within a reasonable time. Where that is impossible, not completed, or legally insufficient, an appropriate partial or full refund will be offered.

Approved refunds are returned through the original payment method where practical. Bank or payment-provider processing time is outside Ankit's control. Nothing in this policy limits refund, cancellation, compensation, or other rights that applicable consumer law makes mandatory.

Email ankitulak1@gmail.com with your name, project reference, payment date and amount, reason, and relevant evidence. Do not send complete card or banking credentials. Complaints will be acknowledged and reviewed as reasonably soon as possible.